Thursday, 27 October 2016

Is your team member ready to Manage a team ?

Whenever there is a manager position to be filled , personally, I always prefer to first look  inside  the organization for capable people.  

Promoting an employee boosts her motivation and increases the trust in the organization. It also acts as examples of career progression in the organization. It is a win-win situation for the employee as well as the organization because if we hire from outside, there is always a risk of the how the person will actually shape up.  However good the interviewer is, it is really very difficult to  assess a person's capability or potential in a couple of minutes or hours. 

But again, it is also quite difficult to assess whether an employee is actually ready for the management role or not.  The criteria of becoming a manager varies in different geographies. In India, after an employee completes a number of years in her career, it is assumed both by the person as well as the organization that s/he should be put in the manager's role.  This is in fact a great fallacy. I have seen several employees who were excellent individual contributor fail miserably when they became a manager.  

In this blog post, I will try to elucidate for both the employee as well as the organization to understand whether s/he is ready to step in the manager's role or not. 

  • First and foremost let go of the notion that individual contributors are somehow inferior to a manager and that after a certain number of years you are "supposed"  to become a manager and lead a team.  Both the roles are important. It is better to remain or keep an excellent individual contributor than a lousy manager.  Specially in R&D,  specialized programming,  architects , individual contributors are priceless. It depends upon what your preferences and interests are.  The employee should "want" to lead and manage and s/he can be asked about it. Here , some amount of discretion also has to be applied by the organization. I have seen some cases when an employee are a bit wary about taking up the new role as they feel comfortable in their existing one.  

  • Assess the experience : I once had a team member who approached me by saying that she is interested in a managerial role and would be happy to be given the opportunity.  I was in a fix since till then she had never managed a team and I was not quite able to assess her potential.  So, I tried a different approach.  I asked her    How do you spend your time outside of work?"  She said that  this she  is a part of a social service group and recently ran a campaign for collecting warm clothes for a few orphanages. That shows she likes to mobilize others and lead. Having the experience is key, but you’re also looking for evidence of growth.  That was clue enough for me.  I put her in charge of a small team and she is now managing a big team with great zeal and gusto !

  • Ask for examples of Model managers : This is another way of assessing whether the employee is geared towards management and has the basic personal traits for the role . You can ask her to cite examples and qualities of the best manager she has worked with.  If she cites characteristics like encouraging and appreciating the team,  helping the team to meet stiff  target and deadlines, empathy, knowledge, openness, sense of humour, team player, freely giving credit, you will know that she is a manager material. 

  • Look out for red flags  :  When evaluating management potential, there are certain negative characteristics to be on the lookout for. Beware of those who are not open to feedback. Think twice about candidates “who very rarely take into account other people’s points of view.”  Try to determine whether or not the person exhibits professional courage. If he won’t stretch himself, it shows that  s/he is not ambitious enough. Also look out for those who are not generous. A person who doesn’t work well with other people and who thinks he’s smarter than, or better than, others, does not make for a good manager. You want leaders who give credit freely, who acknowledge the achievements of others, who don’t punish people for their foibles, and who are willing to help. (courtesy Linda Hill, professor at Harvard Business School , and the coauthor of Being the Boss: The 3 Imperatives for Becoming a Great Leader.)

  • Opinion Matters : Take the opinion of others. By others I mean not only the supervisors but also from the peers with with whom the employee has worked for a period of time. I have seen that sometimes the bosses are very happy but the peers have stories to tell about the conceitedness and boot licking tendencies . Solicit opinion from varied and non homogeneous groups and then come to a decision.

  • The big picture : Before promoting an employee as a manager, check whether she has a clear idea of the organizational values , vision and mission and whether she can see the big picture where she fits in the frame. Can she connect the dots ? Can she comprehend and analyse systematically ? Can she prioritize in the correct manner ?

Having said all this, I would like to add that no employee is perfect

You will always have to use your discretion, intuition , experience and observation to make the correct choice and of course you should have trust

Always remember your first time and how your manager trusted you with the new role. 

Like the new manager, it is your responsibility too to help other people develop.

Cheers !

Saturday, 15 October 2016

M for Marriage !

Last week was a festive week for us here in Calcutta. 

"Durga Pujo" as the Bengali's call it.  It  is more of a week long festival than a religious event.  The Bengalis go really berserk during this period, specially in  Calcutta. The streets are flooded with people. All ages, all sizes, everybody donning new clothes, laughter , food and festivities fill up the air. The "Pandal" or the makeshift area where the idol of Goddess Durga is put is really breathtaking.  Every year I am amazed at the passion and creativity of the people here. For four days , everybody forgets all their woes and joins the festivities.  Starting from communal lunches,  music, 
devotional chants , new clothes,flowers, sandalwood, Dhak and of course lots of food ,  the environment is just ethereal.  It is something to be experienced. 

Pujo is a period of togetherness. Friends and families come together. My daughter is also here for a week and yesterday one of her friends came to visit her. We were having a nice chat in the evening and the conversation steered around to relationships and marriage. 

And she asked me a strange question.

"Tell me one thing Aunty, don't you sometimes feel that you are tied down for ever ?"

"Well ..." I said, floundering for words,  "It depends ... " 

And then a more direct one .

"You still do love Uncle , don't you ? "

"I ... er... Yes ... I do , but over time , the nature of love changes , you know ..."

It made me think what must be going on in the minds of these young girls ... lots of questions, doubts , random and erratic thoughts , confusion ... 

So, though this post is not related directly to leadership, it is dedicated to all such young people , who are on their threshold of life, ready to take off on their careers, relationships ...

And I being married for almost 28 years , do qualify to give a bit of advise , isn't it ?

For my readers who are not well acquainted with the Indian culture and our ways of "arranged" marriages,  a bit of introduction. 

In India, when girls and boys are of marriageable age and they have not been able to find a suitable partner for themselves, parents "arrange" their marriage. In fact, this is more preferred than boys and girls dating each other for "Love" marriages. The parents then look for appropriate partners thru relatives, friends and my overseas friends find this most amusing , through "matrimonial" sites. And let me tell you this, these sites are really thriving !

 Once they find suitable candidates, they meet (with parents of both the sides !) and they have to decide within a few days ! 

Scary, what do you think ? ( Ha , Ha ... not really ... ask me !) 

So, coming back, my dear young friends , here are some tips or pointers for the new and a very important chapter in your life ...

  • Let there be space : All of us are individuals with different needs , wants and preferences.  After the initial euphoria, we need our own little space. It is very important for partners to understand this and allow this space or "me time".  You should be comfortable with the idea that some of your liking might not be as likeable to your partner and vice versa. No need to get upset about it . 

  • Respect each other : I think this is the most important ingredient for a successful relationship.  If you do not respect your partner, the relationship is prone to get sour at some point or the other. When you are in a relationship or are about to get into a relationship , ask yourself, "Do I respect him/her ? " If there is any iota of doubt here, then re-look at the situation .

  • Stand up for yourself : In India, specially for females, there is tendency for us to put ourselves at the altar and doing things which you really don't want to do.  But girls, you have to stand up for yourself.  I am not saying that you should not adjust . Marriage is mostly about adjustment and compromise , but there are certain principles which should be dear to you and there should never be any compromise on those. You have to be assertive about whatever you are sensitive about.  Remember, the world is a cruel place and people will take advantage of your submissiveness and trample over you.  For me , some principles which are non negotiable are self respect , good behaviour, financial freedom etc.  You are the only one who can stand for yourself.  Don't quarrel and be rude. But clearly, firmly , make it understood what is important to you. 

  • Communicate : Communication is the lubricant of a great relationship. Talk, laugh , discuss, debate with your partner. Tell him/her about incidents at workplace , home, your feelings , your day , what made you laugh, what made you cry ! Sometimes, when I am upset over any incident at office or something at home , I vent out my feelings to my husband. And he says "What am I supposed to do ? " and I say "Nothing .... but you have to listen ... !"

  • Trust each other : If ever there is a depletion of trust in the relationship, the crack starts and it usually widens to a point of no repair.  So, dear friends, handle with care ! Don't let this ghost get between you and your partner.  And if you can sniff any odour of doubt, just diffuse it with frank conversation , before it engulfs you completely.

  • Do things together : There should be several things which you should love to do together. For example watching movies or a cricket match, listening to music , travelling, cooking, playing ... anything ... 

  • Best of Friends : You should be "friends" with your partner.  Let friendship be the foundation of your marriage. Don't ever lose your friend. 

  • Complement as well as Supplement : Your best can never be your partner's best and vice versa. Try to complement each other with the deficiencies as well as supplement each other with your qualities. Don’t Keep Score. Marriage is not a contest so don’t walk around with a watchful eye making sure your partner carries their share of the load. 

  • Be sensitive : Never ever criticize or make fun of your partner in public, even if you think that you are saying things in a lighter vein. Small things like a smile, holding hands or a light touch in public helps. Show gratitude and appreciation in subtle ways, give priority to him/her.  

  • Create your own rituals : It could be as simple as making your husband a coffee in the morning while he lets you lie in at the weekend. Whatever you choose, a ‘couples’ ritual is a way to connect with your partner in the madness of a busy life.  Have a ritual of anointing your wives back with talcum powder at night etc.

  • Cuddle : In the morning, a 5 minute cuddling sure helps in making the day brighter. Try it. I am sure you will love it. 

  • Love : The most important ingredient of a successful relationship.  Love changes its form over time.  But love has to be "kept" ignited.  You have to work on it. It does not grow by itself. Marriage and love have to be nurtured. You have to fuel it with your actions, attitude, communication, and the points which I have mentioned above. 

Remember that it is very easy to let go of a relationship  and more difficult to maintain it.  You have to care about it. 

So, Nurture it.  Water it. Fuel it.  

Nurturing does not mean that you sacrifice your principles for your relationship. These go hand in hand and are reciprocal. 

Sometimes married people think that during courting you talked for hours about various things  and now all you seem to talk about now is the grocery list or how much to spend on a new sofa? Try to re introduce meaningful conversation.  Asking about each other's day isn't enough.Try making a remark about something your partner deeply cares about that's bigger than the both of you—sports, politics, anything to get the ball rolling.

To have a happy relationship , YOU have to be happy first. 

Give time to yourself , spend time with your friends, be financially independent,  have a hobby and do things which makes you happy. 

Be happy ... and have a happy , meaningful and a great marriage !

Cheers !