I have talked a lot about Leaders in my blog, mainly the people who are higher up in the organization.
But I am sure that my readers understand that leadership is a quality which is not role or position specific. Though I have written many posts which do depict the same - The little girl in the Mall (click here to read the post) being one of them - which one of the most popular posts of my blog.
But in this post, I will write about a specific role which is a very very important one. The role of a Team Leader. And what makes a good Team leader.
The definition of the team is :
A Team is a group of people with complimentary skills who are committed to a common purpose, performance goals and approach for which they hold themselves mutually accountable.
And a Team Leader is the glue who keeps the team together :
· Contact point for communication between team and management
· Assists the team by immediately implementing changes that are within the bounds of the team
A Team leader MAKES a team and a team is made only when :
- Every member should feel that they are contributing
- Every member should feel that others are contributing
- Every member should know his/her responsibilities
- Every member should do all types of task
- Every member should know the other members of the team
- Every member should work towards the common goal
I have seen many team Leaders trying to do all the tasks themselves.
Please understand that you can’t do everything yourself.
Lead . Don’t drive.
Do not be a dictator.
The main responsibilities of the team leader :
· Trains team in group problem-solving techniques
· Infuse team with a sense of their own identity
· Helps team choose their own targets and goals
· Monitors and assess peer performance appraisals
· Monito and assess the peer discipline process
· Help the teams expand their responsibilities
· Foster innovation in teams
· Monitor team competition to prevent overzealous behaviours
· Refocus teams when necessary on team goals
A few Do’s :
· Share information
· Build on ideas or proposals
· Acknowledge ideas
· Respect and acknowledge emotions, be patient
· Deal with negative in a firm but friendly manner
· Break down conflicts, confirm agreements, clarify areas of disagreement, aim for consensus, if not total agreement, in the team Improve the way your team members interact
· Improve their ability to solve problems
· Improve morale
· Improve support and trust levels
· Develop healthy inter-group relations
· Reduce unhealthy conflict
A few Don’ts :
· Delay in taking needed action
· Work too hard at being liked
· Insensitive to others, abrasive, intimidating, bullying style, cool, aloof and/or arrogant
· Betrayal of trust
· Over managing or under managing
· Unable to adapt to people who have different styles
· Behaving inconsistently
Team Leaders, Hope this Helps !!